Support
Questions, bug reports, feature requests, and data-rights inquiries all go to the same place.
Email us
The fastest way to reach a human is email. We read every message and typically respond within two business days.
jz@your-roost.comBefore you write
You may find what you need faster in one of these places:
- /data-privacy — export or delete your data yourself
- /privacy — how your data is handled and your rights
- /terms — terms of use
- /legal — all of the above in one place
What to include
If you're reporting a bug or integration issue, the following details help us triage faster:
- The email on your Roost account
- Which integration or feature is affected
- What you did, what you expected, and what happened instead
- Approximate time of the issue (timezone helps)
- Screenshots or console errors, if you have them